IT Training Issues
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Individuals' Expectations and Fears
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"KISS" in Explanations, Examples and Practicals
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Manifestations of the Problem
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Implications for the Success of the Course
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Remedial Actions Available to the Trainer
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Generating Rapport and Maintaining Interest
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Manifestations of the Problem
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Implications for the Success of the Course
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Remedial Actions Available to the Trainer
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Further Observations and Comments
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Balancing Telling and Doing
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Manifestations of the Problem
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Implications for the Success of the Course
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Remedial Actions Available to the Trainer
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Further Observations and Comments
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Dealing with Expectations
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Manifestations of the Problem
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Implications for the Success of the Course
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Remedial Actions Available to the Trainer
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Further Observations and Comments
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Overcoming Technofear
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Implications for the Success of the Course
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Remedial Actions Available to the Trainer
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Further Observations and Comments
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Using Equipment to Legitimate a Lack of Understanding
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Manifestations of the Problem
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Implications for the Success of the Course
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Remedial Actions Available to the Trainer
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Further Observations and Comments
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