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There are many excellent online courses. This has been hugely beneficial in my day to day work.
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- Louise Nolan
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Microsoft Outlook 97 Mail and Message Manager
Course Aims
Networked in an Exchange Server environment and with an Internet Mail configuration, Outlook becomes a full-featured e-mail client integrated with desktop information management with powerful groupware features. Outlook includes comprehensive group scheduling and meeting planner; shared calendars, contact and task lists; and groupware applications with custom forms and views. On completion of this course, readers will be able to set-up meetings and keep track of shared calendars, contacts and tasks, and use the Journal. |
Assumed Knowledge
Experience of using MS Outlook as a desktop information management tool, gained either from attendance on the "MS Outlook 97 Desktop Information Manager" course or from the work place. Knowledge of an e-mail system and using on-line services would be useful. |
Course Audience
Existing MS Outlook users who are working in a networked environment and who need to use group working techniques in the communications process. |
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Table of Contents
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Using Outlook as a Universal Inbox
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Outlook and Messaging Systems
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The Inbox Information Viewer Window
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Mail and Messages
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Creating Rich Text e-mail
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Working with File Attachments
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Embedding OLE Objects in a Message
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Opening and Replying to a Message
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Using Folders
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Expanding and Collapsing Folders
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Moving and Deleting Messages
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Using the Address Book
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Displaying Different Address Lists
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Finding Names in an Address List
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Adding Names to Your Message
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Working with Your Personal Address Book (PAB)
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Copying Names from Address Lists to Your PAB
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Creating a Custom Address
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Creating a Personal Distribution List (PDL)
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Organizing and Managing Your Information
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Creating, Saving, and Applying Views
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Defining and Saving a View
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Using AutoAssistants
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Using the Inbox Assistant
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Using the Out Of Office Assistant
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Meeting Planning
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Viewing Responses to a Meeting Request
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Managing Assigned Tasks
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What are Task Assignments?
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The Journal
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Appendix A - Etiquette
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Appendix B - SpeedKeys
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